Wellington Green Mall responds to COVID-19 pandemic
Updated: Apr 13, 2020
As the COVID-19 outbreak grows, Wellington Green Mall will remain closed until further notice.
“We are monitoring the situation very closely and working with the local health department and the service providers at our properties,” General Manager of Wellington Green Mall Jay Botch said.
As of Wednesday, March 18, H&M was the first retailer to speak on behalf of the store for what’s to occur. H&M decided to temporarily close down all locations.
According to H&M Media Relations, the retailer made a critical decision to close all of its locations in the United States until April 2 or until further notice. Closing the stores could help ease the spread of the COVID-19.
“We feel this is the best course of action for the safety and wellbeing of our employees and customers,” H&M Media Relations said. “We will continue to support our impacted colleagues and their families with two weeks of continued pay.”
H&M’s online stores will remain open 24/7 for online shoppers but with some minor updates.
“Our return shipping fee has been waived for any purchases made within 30 days. We’ve extended our in-store returns to 30 days once we reopen,” H&M Media Relations said.
The General Manager of Forever 21 spoke on behalf of the company about what would happen moving forward.
“Forever 21 will remain closed with the hopes of returning March 30, 2020,” Wellington General Manager Andres Santiago said.
The store is re-evaluating the way it operates in order to ensure the health and safety of the community, according to Chief Executive Daniel Kulle. While keeping a close eye on the latest updates from the Centers for Disease Control and Prevention and local governments, Forever 21 will accept online orders.
“Forever 21.com, as well as the Forever 21 app, will remain in operation for customers to shop from the comfort of their own home. Their team will ensure to have all items packed and shipped in the safest condition possible,” Kulle said.
By Elvanice Previlma